Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and
Maturity assessments?
A.Incident management B.Continual improvement C.Service request management D.Problem management正确答案B
Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and
Maturity assessments?
A.Incident management B.Continual improvement C.Service request management D.Problem management正确答案B