Avarietyoftoolsisavailabletohelptheanalysttodiscovertheusers'trueneeds.Thesetoolsaregroupedintothreebroadtechniquesthatarebasedonthedegreeofchangeanticipatedintheto-besystem.Businessprocess(71)isusedwhenthebasicbusinessRequirementsoutlinedinthesystemrequestfocusonemployingcomputertechnologyinsomeaspectofthebusinessprocess.Twopopularactivitiesusedinthetechniqueare(72).Businessprocess(73)meansthatthebasicbusinessrequirementstargetmoderatechangestotheorganization'soperations. (74)arethreepopularactivitiesinthetechnique.Businessprocess(75)meanschangingthecurrentwayofdoingbusinessandmakingmajorchangestotakeadvantageofnewideasandnewtechnology. A.Durationanalysis,activity-base D.costingan D.informalbenchmarking B.Outcomeanalysis,technologyanalysisan D.activityelimination
A.Problem analysis, root cause analysis an B.critical path analysis C.Cost-benefit analysis, schedule analysis an D.risk analysis正确答案A
