Write a letter of complaint according to the following situation: Recently, you purchased a computer chair in a shopping mall called Eaton Center. Sadly, you found two screws sticking up through the foam seat. Please write to the customer manager (Mr. Smith) to describe the problem of the chair and suggest a reasonable solution. Please sign your name as Li Fei. (150-200 words)
April 14th.2019
Dear Mr. Smith.
I am writing to complain about the computer chair (Model VK107) I purchased from Eaton Center on April 6th, 2019.
Yesterday. when I sat down to type an article, I felt a pain in my bottom. Rising from the chair, I found my best jeans ruined. Upon closer examination, I noticed that two screws were sticking up through the foam seat.
As a student, I spend a lot of time sitting on the chair. Now I find it difficult to study with the presence of screws constantly threatening to harm me and ruin my clothes. I need a chair that wouldn't bite me.
I have always found shopping at Eaton Center to be a pleasure. So far, the chair is the only Eaton product that I have a problem with. I am sure you understand how I feel. I would appreciate it if you could give this letter a serious consideration and replace the chair soon.
Attached please find a copy of my receipt and the guarantee.
Looking forward to your earliest reply.
Yours sincerely,
Li Fei